Trust in the NDIS system erodes when life-changing supports disappear without warning.

The 3 October 2024 decision to cut neurofeedback funding did more than disrupt treatment—it shattered families’ confidence in the stability of disability support. When effective treatments can be defunded overnight, how can families trust in the long-term reliability of any NDIS support? This breakdown in trust creates lasting damage to the relationship between participants and the system meant to support them.

The impact of broken trust extends beyond the immediate funding decision.

Families now approach every aspect of NDIS planning with anxiety and scepticism, wondering what support might disappear next. This erosion of confidence affects their ability to plan for the future, engage fully with available supports, and maintain hope for long-term progress.

Every arbitrary decision chips away at the foundation of trust in disability support.

When life-changing treatments can be removed without consultation or clear justification, it undermines the NDIS’s core promise of providing reliable, participant-focused support. This loss of faith in the system creates barriers to effective engagement that could take years to rebuild.

We must restore both funding and faith in the system.

Reinstating neurofeedback funding isn’t just about restoring a treatment option—it’s about beginning to rebuild the trust essential for effective disability support. The NDIS can only function effectively when participants have confidence in its stability and commitment to their needs.