As a business owner, especially for those who outsource their employees, you might wonder whether your people are using their time efficiently. If you pay your virtual assistants by the hour, you would want to ensure that those hours you credit them for are used for work rather than for distractions. Well, wonder no more, because now you can ensure their productivity by using Time Doctor.
Time Doctor is a tool that was founded by Liam Martin and Rob Rawson in 2010. Its main objective is to measure the time spent by your team to productively further your business, rather than just ensuring you make money.
These are features that Time Doctor has in order to ensure the efficiency of your team:
- Task Tracking
- This tool tracks the time spent by each user on different tasks. A member can create a list of work tasks from their time doctor client then they choose the task they’re currently working on. This allows time doctor to monitor the time allotted for each task. It also measures the amount of time spent taking breaks. It then creates a chronological timeline of that report as well as the total time worked for the day. If your member accidentally forgets to specify their respective break times, Time Doctor automatically notes it whenever the computer switches to sleep mode.
- Keyboard and Mouse Activity (optional)
- Time Doctor has an optional feature of checking the idle time of your employees by noting the mouse and keyboard movements of their respective computers. They don’t record which keys were pressed (this is a good thing as it still preserves the privacy of your staff), but it does note if a key is pressed. You or your manager can specify how long a user can remain idle before a pop-up message prompts them to continue working again. If your staff does not respond to this prompt message, Time Doctor immediately turns to break mode. Break hours are not credited in normal payroll time unless specified by you or the one in charge of managing and the productivity hours of your team. This ensures that the hours you’re paying your staff for are hours spent working and not just lounging around.
- Screenshots (optional)
- Your staff may be active on their computers but that doesn’t necessarily mean they’re actively doing work. This feature allows Time Doctor to take screenshots of users’ monitors every three minutes to see what they’re doing in their computers. This is way for managers to confirm their team members’ are working and to confirm what they’re working on. You or your managers can download these images to a folder for viewing or you can immediately view them online through the Time Doctor dashboard. To some, this feature is not necessary so you can choose to switch off this feature to preserve the privacy of your staff.
- Web and Application Tracking (optional)
- If the screenshots are not enough to confirm your employees’ productivity, this feature can help you track which websites and applications they visit regularly. It can determine if they’re on time-consuming websites like Facebook or Twitter. When they sense you’re on these websites, they send prompt messages to ensure you’re working. Since some users need to be on these sites for work, just simply respond that you’re still working.
- Webcam Shots (optional)
You can also enable this option of capturing your employees working using their webcam every ten minutes. This is an optional feature and may be seen as an invasion of privacy by some cases. Rest assured though that this feature can be enabled and disabled on a per user basis and the users will receive a notification in their desktop app so that they know the feature has been activated.
These are the features that make Time Doctor a valuable asset for your company to have. From application websites such as iTunes, GetApp and Google Play, most users are very pleased with the service they acquire from Time Doctor. It makes tracking the productivity of your outsourced employees easier since it’s hard to ensure that your team is doing their job if you can’t see them personally. It’s even harder if your staff work abroad. Time Doctor simplifies this task ensuring you get your money’s worth from your team.
This tool is also very accessible to iOS, Microsoft, Linux, Android and others so you won’t have a hard time using this if your staff makes use of different operating systems for their computers. It also has an integration of payroll management software feature so you can send wages to your users if they are paid in an hourly basis.
Not only is this tool helpful with your team’s productivity, it can also help you improve your own efficiency. With the task tracking and message prompts to continue working, this tool can remind you to continue working on your tasks for the day. It also lets you see where you spend most of your time so that you can work on your time management better.
Time Doctor also has efficient support staff that respond right away whenever there are bugs in their system and if you have any questions and clarifications. They also update their software right away to get rid of these bugs so you can be sure to have the best version of Time Doctor all the time.
But as much as how useful this application, good service does not come cheap. The cost of this application is $9.99/user/month so if you have a team with 10 members, you’ll be paying $99.90/month. It’s a hefty price to pay compared to some of their other competitors. In fact, one disadvantage for this tool is the fact that it is costly for large teams. However, Time Doctor gives discounts to teams with more than 10 members so you won’t be spending as much.
Overall, Time Doctor does not only provide the service of tracking time but it also ensures the efficiency of your team in managing their tasks and giving you your money’s worth of service. Although it’s a little costly, the advantages you gain far outweigh the cons. But, if you’re still hesitant in committing to this tool, try it out first. They offer a 30-day free trial so test it first with your team and see if this tool brings out the best out of all your employees.