I love how Andrea stays to be straightforward in dealing with her job. As a virtual assistant, it is important that you understand what you are capable of, and what you are not — as this will form part of your identity to your clients. Way to go, Andrea!
Andrea Cinnamond is a creative online business strategist and implementation specialist (she makes things happen). She is a trained business coach, technical virtual assistant and a certified online business manager. Andrea loves nothing more than creating beautiful projects for her clients such as training and coaching programs, websites, telesummits, 30 Day Facebook challenges, virtual teleseminars and teleseminar series, custom journal and many other cool things that can be offered online or in-person. When she is not playing around on her computer, this ex high-tech scientist is raising three children (a 12-year old daughter and twin 10-year old boys) and their cat Amesbury in the historic Back Bay of Boston, knitting up a storm, sewing, reading and playing around on her computer.
What made you decide to venture into a Virtual Assistant career and Business Coaching? How do these help you with your long-term goals?
I had young kids when I decided to switch careers and being a virtual assistant seemed like a great fit at the time.
What is a typical day like for you?
I work on a mix of smaller tasks and bigger projects that may take a few days up to a week to complete. I like to learn something new each day.
What kind of branding do you usually develop for your clients?
I help work on colors, fonts, layout, content ideas, graphics, images, custom quizzes and assessments. I help my clients with content delivery and follow up after purchases. My #1 value is beauty so I like everything to stay simple, look lovely, work perfectly with ease with the anticipation of growth.
What are the most difficult challenges you have encountered as a Virtual Assistant, and how did you overcome them?It is good when you can move forward without beating yourself up. Click To Tweet
Managing my own time, having a number of ‘bosses’, managing expectations, juggling projects, being efficient with my time, getting time for my own ongoing training, being in business for myself. By focusing on my brilliance, saying no to potential clients and projects, trusting my intuition, and being open with my clients, I am able to stay in a comfortable position. Being a Virtual Assistant is hard, when managing different clients, mistakes happen and it is good when you can move forward without beating yourself up.
How do you adapt your services to the ever changing needs of different clients?
I know what kind of work I love to do and state this up front. For instance, I do not do customer service. I am not typically at my computer all day 9-5. Great customer service means that issues are dealt with quickly and I don’t sit at my desk all day. I have a core set of skills and am constantly adding in elements that enhance my core set. I try to keep up to date with new technology and trends.
What quote best reflects your philosophy at work and in life in general? Why?
Oh, they are lots but I like this one:
Don’t wait! The time will never be just right.
~ Napoleon Hill.