Valerie Alba sure knows how to win her clients! Being able to step up and set yourself apart from the competition by providing added virtual assistant services to your clientele makes you one step ahead of the game. Valerie is definitely able to do that well. Great job!
Valerie Alba is the owner of Valerie L. Alba Virtual Assistance LLC (aka VLA – Super V.A.). Valerie is an independent online/virtual administrative assistant specializing in providing ongoing, one-on-one, collaborative-style support. She partners with businesses as a consultant on a subcontracted/outsourced basis that needs assistance with their administration and back office tasks, freeing up their time and allowing them to grow their business and become more profitable. She is a highly organized, efficient, detail-oriented, motivated, a self-starter and go-getter with quick turn-around results.
Valerie loves the variety and challenge Virtual Assisting requires and more so, as being a valuable asset to her clients. Throughout her 20+ years working in corporate America, she has assisted a variety of executives, administrators, teams and business owners wearing many hats and tackling multiple responsibilities daily.
What made you decide to venture into Virtual Assistance? How does this help you with your long-term goals?
I was looking for part-time work and stumbled upon Elance and did some remote projects and then learned about virtual assistance when playing around in Twitter. I connected with a virtual assistant there and started helping her with backlog, and eventually ended up becoming a full time virtual assistant.
What is a typical day like for you?
A typical day for me is checking emails, texts and Skype for any tasks to perform on any given day. I also have a daily planner that I check and plan my day and tasks accordingly per client, based on deadlines and due dates.
What are the most difficult challenges you have encountered as a VA, and how did you overcome them?
The most difficult challenge I have encountered is trying to find clients online. Most of my clients are from word of mouth or people I know. It’s harder to sell yourself virtually. To overcome that challenge, I try to have clear profile descriptions about what services I offer and how I can help businesses and entrepreneurs.
Can you tell us more about your Utility Belt Tools? How do they help in placing your services above the competition?
My Utility Belt tools are online tools that I recommend to clients and other VA’s to help them streamline the online business. Some of the tools are more advanced, such as Infusionsoft and LeadPages, and having the knowledge of those applications sets me apart from the competition.
How do you adapt your services to the ever changing needs of different clients?
I thrive on variety and welcome change. I take a lot of notes and I am clear at the end of conversations with clients, so as to make sure I know what their needs are before starting a new project or task with them. Communication is key!
What type of work are you not good at? What work do you prefer not to do?
I’m not best at bookkeeping so I prefer not to do too much detailed accounting type of work. I’m also not too keen on shopping carts.
What advice would you like to share to aspiring VAs who would like to build a name of their own?
I would say, talk yourself up and be clear on what services or specialties you provide and how you can help someone succeed and achieve their business goals with your assistance. Be confident.