By committing to ongoing training for your Virtual Assistant, you are taking the first steps to building a productive workplace. An investment in the skills and future of your Virtual Assistant will usually be repaid in kind, with improved output and longer tenures as the likely result. When people think of training, they often think of expensive courses and classroom settings. But it doesn’t need to be that way. Here are five ways you can train your Virtual Assistant without breaking the bank.
Arranging for members of your Virtual Team to share their skills is a great way to train your staff. Not only do the skills get shared but more often than not, the staff bond a little more, therefore increasing your team spirit.
Tip: Formalise the process by defining what you want the buddying exercise to achieve. Set aside a fixed period of time and check back in at the end of the buddying to make sure it has all gone well.
- Online Subscriptions
Providing the team access to online subscriptions is a great way to boost skills fast. My virtual team eats up what some of these sites provide and it certainly helps us stay up to date. Some online sites we love are:
- Digital Marketer will provide you with every marketing resources that you can ever think of along with updates on the latest marketing trend.
- AHPro will provide you in-depth training on building web properties to gain more traffic.
Tip: Make sure you keep control of your spend in this area. It is easy for online subscriptions and tools to get out of hand given the low cost but ease of purchase. See my experience with multiplying tools as a perfect example of what not to do!
- Reward and Recognition
Do you have a virtual staff member who goes above and beyond? Do you run internal contests to boost productivity? Reward the right staff with access to a paid online course. Sure, it may not be the cheapest thing to do but think of the benefits. Not only will your Virtual Assistant come back brimming with knowledge, they can also train the rest of your team.
Tip: Depending on the cost of the course, you may want to formalise an agreement with your staff member that they need to remain working with you for a defined period of time so you can recover your investment.
- Free Learning
There are plenty of high-quality websites that provide free training. You have nothing to lose by trying them out – your Virtual Assistants will tell you soon enough if the course is a waste of time. Check out this article that provides a list of the Top 20 courses on Entrepreneurship on Khan Academy
Tip: Make sure the information you are sourcing from free learning websites is current. Some of these sites rank well due to age but the information can be a little outdated.
- Quality Time with the Boss!
A great way to train your staff is to roll up your sleeves and train them yourself. Putting in the effort to teach your team yourself builds knowledge, respect, and loyalty. It also allows you to build the skills and behaviours that YOU want for your company. Quality time with the boss is a great way to build your internal team culture.
Tip: Only teach what you know! There is no point in me teaching WordPress customisations, I do not have a technical bone in my body. But if I did try, I’d see a pretty quick reduction in the quality and volume of websites we produce for our clients. Only teach what you know and rely on the experts for the rest.
How do you train your Virtual Assistants? I’d love to hear all about it in the comments below.